WHAT OUR CUSTOMERS SAY
I am from GA and placed an order for a sectional before making a 2 week trip to Oregon. Sadly, the fabric I chose was not available and I was in a complete panic due to a time frame I am on!! Emmett, without question, pulled out fabric swatches for me to look at and was patient as I thumbed through over and over to pick a new one. M. Jacobs made no money from helping me today and didn’t bat an eye. Thank you for your knowledge on my choice, your kindness (since I am southern, totally felt at home!) and allowing me to “use” you!!
– Emily Mashburn
I’ve furnished 2 homes now from M. Jacobs – my original living room set is still in great shape after 12 years, 3 kids and now 2 grandkids. My newest addition is an absolutely beautiful copper-top dining set. The sales and warehouse team in Bend are top notch – I won’t shop anywhere else!
– Catherine Bonanno
Purchased a Serta mattress back in 2012 and a coffee table. Both still look like the day I purchased them. Their staff was friendly and helpful in the purchasing process. Would recommend them to any family or friend.
I purchased my living room set from M Jacobs and I LOVE it. I had back surgery and needed a chair that was easy on my back. The sales staff helped me find the perfect one. I can sit and relax comfortably now. Unfortunately about a month in my coffee table showed some manufacture defect. They didn’t have any more in stock but they ordered me a new table. Within a month I had my new coffee table. They even ordered us new cushions for my sofa because I mentioned they were getting a little soft. They definitely stand behind their product. Great customer service. I will tell my friends to go there.
– David Scott Darling